Legal
Privacy Policy
Last updated: March 2025
1. Information We Collect
We may collect the following personal information when you use our website or make a purchase:
- Name and contact details (email, phone number)
- Shipping and billing address
- Payment information (processed by our payment partner — we do not store card details)
- Browsing data via cookies (see Section 6)
2. How We Use Your Information
We use collected information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Improve our website experience
- Send promotional messages (with your consent)
3. Data Sharing
We do not sell your personal information. We may share data with: (a) courier and logistics partners to fulfil deliveries, (b) payment processors for secure transactions, and (c) legal authorities if required by law.
4. Data Security
We implement industry-standard security measures including HTTPS, encrypted database storage, and restricted access controls to protect your personal information. However, no system is 100% secure.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@refulgix.com.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyse traffic. You may disable cookies through your browser settings, though this may affect site functionality.
7. Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be indicated by the "Last updated" date above. Continued use of our website after changes constitutes acceptance.
9. Contact
For any privacy-related concerns, write to: support@refulgix.com